Privacy Policy

This privacy policy discloses the privacy practices for sports-train.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Sports-train.com is owned and operated by Kaioko Limited (collectively referred to as 'we', 'us', or 'our' in this privacy notice).
We only collect information that you voluntarily enter into the sports-train website or app. We do not sell, rent or share this information to/with anyone.
You team coaches and trainers have access to the data you enter and may also enter data into the system on your behalf - for example schedules, training plans, video. You will have access to any data entered on your behalf
We will not contact any athlete account holders directly, unless asked to do so by one of your coaches. If you contact us with a support request we will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.
Unless you ask us not to, we may contact you (coach accounts only) via email in the future to tell you about upgrades to the system, or changes to this privacy policy.
What Information Do We Collect?
We collect the minimum amount of information required to operate the system. This is usually First Name, Surname, and email address which is required to create your account. Typically this data will be entered by your coach. Email address is only required to deliver your account details electronically if desired.
All additional data is entered in order to enhance the benefit to you of using the system, and is not required. For example date of birth, gender, and test scores may be entered in order to calculate Peak Height Velocity. Wellness and training data is entered to help set training intensity and to manage training loads. None of this data is used by us, or shared with any third party. It is simply stored securely for use by you and your coaches.
No financial data is collected by us.
Your Access to and Control Over Information
All information entered by you into the site is available for you to see and edit at any time.
Information entered about you by your coaches and trainers is also available for you to see and edit at any time.
Should you wish is to delete or correct any data we have about you please contact us any time by email or using the Contact Us section of this web site
Please contact us if you wish to express any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit any information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as injury or illness information), that information is encrypted and transmitted to us in a secure way via https.
Any sensitive data about you stored in our database is encrypted and can only be viewed you and coaches/trainers that you have granted access to that information
The servers on which we store personally identifiable information are kept in a secure environment.
Communication and Messaging
The sports-train system provides the ability for your coaches to send messages to you, and to schedule automated notifications and reminders which are generated by the system.
These messages can be sent by email, SMS, or other methods.
You can opt out of receiving any messages by removing your contact details from the system at any time, or by contacting your coach/trainer.
Messages and reminders will only be related to matters concerning your team and coaching staff. Any advertising or promotional messaging is prohibited.
Your contact details will never be given to a third party for the purposes of messaging.
Updates and Contact
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately using the Contact Us section of this web site.